Skin Care Products Return and Exchange Policy
If you are not completely satisfy with your purchase by any reason please contact us and we will do out best to assist you with return, refund or exchange.
Please be aware that products purchased in-studio are eligible for a full refund if returned within 14 days of purchase, or an exchange within 30 days of purchase, provided the items are unopened and the packaging remains in its original condition. Opened items are not eligible for return or exchange. Products purchased during promotional offers are not eligible for returns. Retaining your purchase receipt is necessary for processing any returns or exchanges. All returns and exchanges are subject to validation and approval by a representative of Meital Studios.
Refund will be made at the same method of payment as purchased, if a payment made by a credit card in-studio you will receive a refund by a credit card in-studio.
Products can be return only in-studio.
Adverse Reaction to Products.
In order to assure that our natural skin care line customized best for your skin type it is suggested that you consult our medical aestheticians prior to purchase a product. If you experience a reaction to one of our products please contact us so we can analyze your reaction and best help you with exchange to the right item.
Treatment and Services Return and Exchange Policy
Single treatments purchased are eligible for a full refund within 7 days of purchase, provided that no part of the treatment has been initiated. We are pleased to offer an exchange of any uninitiated single treatment for another service or to issue a store credit for use on our skincare products. Please note that single treatments purchased under a promotional offer are not eligible for a refund. Exchanges are limited to one time only. Treatments purchased as part of a package are non-refundable due to the promotional discount, but exchanges are available for either another package or single treatment sessions.
We are happy to reschedule your appointment if needed, kindly contact us within 48 hours prior your appointment to avoid $50 cancelation fee.